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  • 118 118

    I'll try my hardest not to come across as being racists but is it just me that only ever gets numbers from 118 118 or any other directory enquiry type company from foriegn people

    Really hard to understand and rarely give you the correct information

  • #2
    Yep just the same. Nope not racist but why can you not speak to somebody British. Tiscali were the worst with bloody broadband, could hardly understand them. Perhaps they want to keep you on the phone for longer as118 118 ain't cheap
    sigpic
    MAD tuned, DP engine, 530 bhp 480 lbft, autronics, anti lag, EFR 7670,

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    • #3
      a lot of companies went for this type of outsourcing a few years back majority in India as its cheaper to pay them than it is to pay a person in Britain.

      Not had dealings with them, but 3 were exactly like it.

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      • #4
        Tiscali, 3-Mobile, HSBC, 118 118... all of them are on my Do not use list. I now intentionally boycot any company outsourcing its call centre work to India. Not because im racist or anything, but If I ever had to call one of these companys, it would normally be because of a situation I couldnt rectify easily on my own, IE broadband goes down and is needed urgently.

        I cant be arsed with the stress of trying to explain to someone reading from a script who struggles to understand me and visa versa!

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        • #5
          i google who i'm after and 95% o the time i get the info no trub

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          • #6
            I can't stand them two smackheads on the 118 adverts they get right on my tits. I just google everything on the iphone, usually find it in minutes.
            sigpic

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            • #7
              Maureen!! Ooo she's cheap

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              • #8
                Try calling those callcenters when English is nor yours nor their native language They're translating their native language to some kind of English, then you try to figure out what the hell that was by translating that into your own language
                After 1 minute you're both starting to use some kind of "translate-a-sentence-word-by-word"-English aka Google-translator-English.
                Yep... that works our very well usually
                1992 Gloss Black Ford Escort RS Cosworth

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