Hi everyone,
Last Thursday 8th October I dropped my 07 Mondeo ST TDCi into my local ford dealership as it had gone into limp mode and I wanted them to find out what was wrong.
I had to ring them on Friday for an update to which nothing had been done.
Weekend passed and I, again rang for an update on Monday 12th October. Was told that they had found the problem and it was a fuel pressure valve and would cost and eye watering £588! Ouch!
Anyway I said its fine to do the work and to let me know once sorted.
Today, Tuesday 13th October I rand again for an update... Was on hold for 10 minutes and then was told the great news that they had fitted the part but the problem still remains.
I was then asked if it was ok for them to change the fuel and air filter. Well I had previously changed the air filter myself about 2 months ago so knew for a fact it didn't need replacing but fuel filter fine change it. I added that I've read into problems with these cars and how they need to have a diesel leak off test done before anything. I was assured that had been done. I then said that I can't afford to keep throwing money at a list of 'could be' problems until we find the culprit.
What I need help with is.... Do I still have to pay the £588 for the valve thing even though it has not solved the problem?
Hope you can help
Billy
Last Thursday 8th October I dropped my 07 Mondeo ST TDCi into my local ford dealership as it had gone into limp mode and I wanted them to find out what was wrong.
I had to ring them on Friday for an update to which nothing had been done.
Weekend passed and I, again rang for an update on Monday 12th October. Was told that they had found the problem and it was a fuel pressure valve and would cost and eye watering £588! Ouch!
Anyway I said its fine to do the work and to let me know once sorted.
Today, Tuesday 13th October I rand again for an update... Was on hold for 10 minutes and then was told the great news that they had fitted the part but the problem still remains.
I was then asked if it was ok for them to change the fuel and air filter. Well I had previously changed the air filter myself about 2 months ago so knew for a fact it didn't need replacing but fuel filter fine change it. I added that I've read into problems with these cars and how they need to have a diesel leak off test done before anything. I was assured that had been done. I then said that I can't afford to keep throwing money at a list of 'could be' problems until we find the culprit.
What I need help with is.... Do I still have to pay the £588 for the valve thing even though it has not solved the problem?
Hope you can help
Billy
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