ordered some parts thru them 3 weeks ago tomorrow.
when i phoned up a week later just to see where the parts were i was told they are being made as we speak and should be sent out within a few days, this is after they told me 3 - 4 days when i first placed the order
anyway, rang again last wednesday and he told me they were on there way to me, so i kept my fingers crossed they would have been here for the weekend so i could set about fitting them.
anyway, still no luck
just rang again, and hes now just told me that the place that makes the parts for them are hard to contact, that they use the same number for fax and phone and it was only a few days ago he manged to confirm my order had been placed with the company making them
what a load of bollox, i think i left it quite plain and clear at the end.
i was clear and stated 'if nothing by lunchtime friday then ill call back, i would like a full refund and my order cancelled as i could have had these made within a few days, but as you had quoted 3 - 4 days it made it easy just to place the order with yourselves'
i left it at that and said goodbye
Rant over
when i phoned up a week later just to see where the parts were i was told they are being made as we speak and should be sent out within a few days, this is after they told me 3 - 4 days when i first placed the order

anyway, rang again last wednesday and he told me they were on there way to me, so i kept my fingers crossed they would have been here for the weekend so i could set about fitting them.
anyway, still no luck

just rang again, and hes now just told me that the place that makes the parts for them are hard to contact, that they use the same number for fax and phone and it was only a few days ago he manged to confirm my order had been placed with the company making them

what a load of bollox, i think i left it quite plain and clear at the end.
i was clear and stated 'if nothing by lunchtime friday then ill call back, i would like a full refund and my order cancelled as i could have had these made within a few days, but as you had quoted 3 - 4 days it made it easy just to place the order with yourselves'
i left it at that and said goodbye

Rant over

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