A new batch of 18x9J inch BIG BRAKE original-look wheels?

[georgie1]

had no reply on this

[rscosworthman]

Happy Xmas to you all! Good news: yesterday the wheels went aboard the ship....so we wish them a safe trip ! Expect them to arrive in the UK within 6-7 weeks from now! So relax and enjoy your Christmas day...

[Davecos 4x4]

Great news.

[Potter]

Woop Woop!

[rscosworthman]

All,

The wheels have arrived in The Netherlands! However, we are quite disappointed because we’re having some issues ….:-(

The colour of some wheels deviate too much from the caps…despite our efforts to solve this problem including Lottes additional visit to the factory in China. So the situation is not in our favor – we’ve paid a large sum of money, and the caps are not good enough.

We need to discuss with the factory how they will solve this issue, but the factory is closed for the next two weeks (Chinese New Year). So our apologies for another delay we are facing. We will do everything we can to speed things up.

[Davecos 4x4]

Thanks for the update, hopefully all can be sorted out.

[rscosworthman]

Hi all,

It’s time for a new update: we had a hard time since we discovered a few issues with the wheels after they arrived in our shed ☹. Don’t get me wrong, the wheels still look beautiful, and structurally there is nothing wrong with them, but there were a few little devils in detail… This was extra disappointing, because we let Lotte go to China one extra time to make sure the quality would be better than the last batch. But hey, we shouldn’t be naïve, we knew this could happen when buying stuff in China right…

On the first few boxes we opened / had sent directly to Cossie owners in Australia, we found several wheels with paint imperfections (pits, dents, roughness) on the front surface of the wheels and we had some difficulties matching colours of the caps with the wheels. So now there is only one option: we have to check every single wheel before we are comfortable sending them out to you guys. This is a huge operation, still going on (we are halfway now)… picture below is about 40 boxes, which took us a full day to check, double check and match caps…..



We also spent a monster load of time discussing the issues with the factory. And unfortunately they are not so forgiving as we hoped they would be…
From now on we can start sending out the wheels. We have defined this quality standard: wheels with zero or one minor marks (<1mm, hardly visible) are acceptable in our opinion. They would look good on any show car. Wheels with 2 or more minor dents, or big dents on visual places (like the bulging of a spoke), we are not comfortable selling them at the full price.


Sadly enough, this means that we cannot serve you all with approved wheels as from march…. ...we'll need time to sort them out and fix the lesser ones. Here the rule will apply “first come, first served” for individual customers (we have a few business customers we need to deal with them separately).

So what this means for you is:
• If you plan to paint the wheels anyway, we could give you a set of wheels with some paintmarks, and give you a reduced price. At the moment, together with Ben Purnell we are looking at the possibilities to get the wheels with imperfections repainted to perfect state.
• If you plan to cancel your order at all, you can (as you always could) receive your down payment back of course – we are confident that we will sell the wheels anyway
• For the rest, it is “first come first serve” (according to the list of interest posted), and we’re ready to send them out as from half march (when we’ve finished all the checking work)

What this means for us is, that we made a loss on the first batch, and that we are about to make a loss on the second, so this was definitely the last batch. We had fun, enjoyed the ride, learned a lot, but this is it.

Example of unacceptable paintmark on spoke:



Example of acceptable paintmark:

[rscosworthman]

Love to hear your reactions and ideas guys - we have tons of work and money into this and we could use some mental support...

[R5COS]

You did all you could Jan and I dont think anyone would say otherwise. Its disappointing from the factory side but I cant see many having an issue with whats happened as it was totally beyond your control.

[CHRISP]

I’m not on the list as I wasn’t going to buy another car at that time but if there’s a chance of getting a set that need painting I’ll happily buy four or five wheels from anyone wanting to drop out...

[The Radman]

to be honest ive seen far worse wheels from compomotive and other manufacturers

[Davecos 4x4]

I have seen worse also.

thankyou for what you have done, cannot help the way they have turned out.

what price reductions are you talking about for the wheels?

[Gensc]

As above, you did all you can, so thumbs up and thanks for all your efforts!

I am one of those "first come first serve" guy, so what is next?

Also, i ordered 5 wheels, i would love to get 4 wheels with no marks or with 1 "acceptable paintmark" per wheel, but i am happy to take one wheel (this will be a spare wheel anyway) with (1-2) bulging issue as long as the caps match (for all).

Oh, and i am happy to pay full price for the spare wheel (with bulging issue) too!

[Davecos 4x4]

I will gladly take a set of marked wheels as long as the caps match.

[rscosworthman]

Thanks guys for your mental support and personal solutions! We will note down everything on the list and will get in touch (PM). We think about GBP30 per wheel for repainting, so that could be the discount too.